Fadac Resources and Services: offer human capital solutions to companies that can lower the risk associated with hiring practices and enhance oral performance.
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Regardless of size, we can help businesses set up, outsource, and resolve any issues related to human resources. Regardless of the size, sector, or market share of the company, we think that its employees are its most valuable resource.
Applications are invited from interested and qualified candidates to apply for the Front Desk Officer at Fadac Resources and Services
Job Specifications:
- Full Time
- Required Qualification: BA/BSC/HND
- Location: Lagos | Nigeria
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Job Description
Our client is Nigeria’s leading full service print and copy center offering quality printing solutions for everyday & corporate printing needs. Established with a firm commitment to efficient service and customer service satisfaction. Due to expansion they are in need of a Front desk officer.
RESPONSIBILITIES:
- Answer incoming calls and respond to inbound email messages
- Building and maintaining good relationships with key customers
- Resolving customer complaints quickly and efficiently
- Keeping customers updated on the latest services to increase sales through outbound calls and emails
- Ensure stationeries sales
- Expanding the customer base by upselling and cross-selling
- Handling online inquiries by sending quotations, closing deals and hand over to branches for the execution of jobs.
- Updating database
- Preparing daily/weekly/monthly reports such as client database, call reports, big jobs, lead generation, deposit and machine counter.
Qualifications and Requirements
- Minimum of first degree in any discipline with 2 years of relevant experience in a similar industry
- Professional Certification in Customer Service Management is an added advantage.
- Excellent communication via telephone and email
- Problem-solving ability
- Ability to implement plans and instructions
- Ability to plan and execute plans.
Salary Rate: N100,000 – N150,000
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Method of Application
Interested and qualified candidates should forward their CVs to: [email protected] using the position as the subject of the email. (Tip: Learn How to write a Professional CV in 2024).
Deadline: December 20, 2023
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