HomeJOBSGRADUATE JOBSSolar Customer Support at Energy Talent Company

Solar Customer Support at Energy Talent Company

Energy Talent Company offers world-class talent solutions that enable individuals and businesses in Africa’s energy sector.

Through our talent training and elite talent programs, we train, vet, and out-hire the top solar energy specialists. We’re creating the future of renewable energy.

Applications are invited from interested and qualified candidates to apply for the Latest Job Opening at Energy Talent Company

Job Specifications:

  • Full Time
  • Required Qualification: BA, BSC, or HND
  • Location: Enugu, Nigeria
  • Join this WhatsApp group to receive a prompt job update. Click HERE

Explanation Of The Role:

Candidates must have the following Description before applying for the Latest Job Opening at Energy Talent Company

  • We are seeking a dedicated and knowledgeable Customer Support Officer to join our team in Enugu.
  • The successful candidate will provide exceptional customer service and support, particularly in areas related to rice farming processes and solar PV systems.
  • This role requires strong communication skills, proficiency in Microsoft Office Suite, and the ability to work independently and as part of a team.

Key Responsibilities
Customer Support:

  • Provide comprehensive support and assistance to customers, addressing inquiries and resolving issues promptly.
  • Utilize strong communication and interpersonal skills to ensure customer satisfaction and retention.

Technical Knowledge:

  • Apply understanding of the rice farming process, cycle, and related practices to assist customers effectively.
  • Leverage knowledge of solar PV systems, energy storage systems, and related technologies to provide technical support and guidance.

Documentation and Reporting:

  • Maintain accurate records of customer interactions and issues.
  • Prepare and submit regular reports on customer inquiries, resolutions, and feedback.

Microsoft Office Suite Proficiency:

  • Utilize MS Word and MS Excel to create and manage documents, reports, and spreadsheets efficiently.

Problem Solving:

  • Employ excellent problem-solving skills to address customer issues and escalate more complex problems when necessary.
  • Remain calm and effective under pressure, demonstrating a quick learning ability.

Qualifications and Experience:

Qualified candidates must have the following Qualifications before applying for the Latest Job Opening at Energy Talent Company

  • Minimum of FSLC / SSCE / OND
  • 3 – 5 years experience.

Technical Skills:

  • Proficiency in Microsoft Suite: MS Word, MS Excel.
  • Knowledge of solar PV systems, energy storage systems, and related technologies.

Language Proficiency:

  • Proficiency in English and Igbo language.

Industry Knowledge:

  • Understanding of the rice farming process, cycle, and related practices.

Interpersonal Skills:

  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.

Salary
#100,000 – #150,000 Monthly

Application method:

Interested and qualified candidates should send their CVs to: recruiter@energytalentco.com using the Job Title as the subject of the mail. (Tip: Learn how to write a Professional CV 2024).

Deadline: July 30, 2024

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