Qatar Airways: With unrivaled levels of service excellence, Qatar Airways has expanded to more than 140 locations globally in a comparatively short amount of time, making it the top airline in the world. It has won numerous awards.
With unparalleled service excellence, Qatar Airways has expanded to over 140 locations globally in a comparatively short period of time, making it the world’s greatest airline. It has won numerous awards for its exceptional performance.
Applications are invited from interested and qualified candidates to apply for the role of Sales Officer at Qatar Airways
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Sales Operations Coordinator
Job Specifications:
- Full Time
- Required Qualification: BA/BSC/HND
- Location: Lagos | Nigeria
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Job Description:
Candidates must have the following Description before applying for the Latest Job recruitment at Qatar Airways
As part of this journey, we are now recruiting for the role of Sales Operations Coordinator based in Lagos, Nigeria. In this role, you will be responsible for the execution of daily sales operations tasks for the assigned region, adhering closely to established processes and policy guidelines. Deliver five-star service for internal sales teams and external trade partners which will facilitate QR revenue-generating sales activities. Play an active role in maintaining strong esprit de corp for the sales operations team, and participate in relationship building with internal stakeholders.
Specific accountabilities include:
- Adhere closely to Standard Operating Procedures (SOPs) for sales operations functions ensuring alignment with QR’s global sales operations principles
- Play a leading role in the team for executing sales operations activities including (but not limited to) Reservations and Ticketing, Trade/Corporate Account support, Group Sales, Sales Support, Sales Systems, and Sales Administration.
- Deliver customer-friendly, value-added communications to external trade partners on QR-related matters such as campaigns, policy changes, and fare revisions.
- Support the sales team in maintaining an up-to-date database of trade partners within the region. Provide line managers and regional management with regular reporting on key departmental performance metrics, and outstanding issues.
- Mentor junior colleagues in the team and guide them in maintaining high standards of service delivery.
- Perform other department duties related to his/her position as directed by the Head of the Department.
- Handle all sales operations activities including (but not limited to) Reservations and Ticketing, Refunds, Trade/Corporate Account support, Group Sales, Sales Support, Sales Systems, and Sales Administration.
- Process Refunds.
- Raise Commercial Tool Kit requests in Galaxy for the sales force.
- Maintenance of Galaxy and Trade portal platforms.
- Communicate with customers or QR Account Managers for documentation completion.
- Produce reports for relevant markets and share monthly performance reports.
- Keep customer profiles updated in Galaxy.
- Upload PLB and corporate contracts in Galaxy.
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community. Our best is here and still to come. To us, the impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible
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Qualifications and Requirements:
Qualified candidates must have the following Qualifications before applying for the Latest Job recruitment at Qatar Airways
To be successful in this role, you will need.
- High School Qualification or Equivalent with Minimum 3 years of job-related experience
- Experience in any of these fields: reservations/ticketing, sales support, group sales, tariffs, distribution, business analysis.
- Fluency in English(written and spoken)
- PC literate with very good knowledge of MS Office (Word/PowerPoint/Excel).
- Excellent relationship-building and communication skills.
- Good knowledge of airline processes (e.g. Pricing/Distribution technology), systems (e.g. Amadeus, GDSes), and the travel industry in general
- Problem-solving skills, efficiency-oriented mindset
- Strong mentoring and coaching skills.
- Ability to foster teamwork among team members.
- Has a legal right to live and work in Nigeria.
Method of Application
Qualified and Interested candidates should Apply by Clicking the Button below.
Deadline: February 21, 2024
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